New Patients:

Patient Intake Form completion is required 24 hours in advance.

We kindly request that all patients complete their intake forms at least 24 hours in advance of their scheduled appointment. This is crucial for us to thoroughly review your medical information and prepare for your visit, ensuring we can address any possible considerations or contraindications.

Completing your intake form ahead of time helps us to:

• Enhance the quality of your care by allowing our staff ample time to review your medical history and any specific concerns
• Reduce your waiting time and streamline your appointment process. We do not want your service time to be cut short due to forms not being completed before arrival.
• Ensure that our healthcare providers are fully informed and can tailor their approach to your individual health needs.

PHOTO ID REQUIRED:

As a medical spa, we require all patients to provide a photo ID as part of their intake process. This requirement is in place for several reasons:

1. Verification of Identity: To ensure that the person receiving treatment is indeed the individual who booked the appointment or is indicated in the medical records. This is crucial for maintaining patient safety and confidentiality.
2. Legal and Regulatory Compliance: Medical spas, like other healthcare providers, must comply with legal and regulatory requirements, including those related to patient identification. Verifying identity through photo ID can be part of fulfilling these requirements.
3. Payment and Insurance Verification: For billing purposes, a medical spa may need to verify that the patient’s payment information matches their identity
4. Age Verification: Certain treatments have age restrictions, and a photo ID helps verify that a patient meets the age requirement for those treatments.
5. Record Keeping and Patient Safety: Accurate patient identification is critical for safe and effective care, ensuring that treatments and patient records are accurately matched and maintained.

Appointment Cancellation Policy:

To ensure efficient scheduling, we require a 24-hour notice for appointment cancellations. This allows us to offer your slot to another client seeking hair removal services. Cancellations and/or reschedules made less than 24 hours before the appointment may incur a charge of 50% of the scheduled service fee.

For no-shows, a charge of 50% of the total service cost will be applied. We reserve your appointment exclusively for you and we cannot fill those times when patients make appointments and choose to not come.

Credit Card on File

We require a credit card on file to secure your appointments with us. This is solely for enforcing our no-show and late cancellation policies. Your credit card information is securely encrypted in our system.

Appointment Confirmation:

All appointments must be confirmed. You will receive a booking notification upon scheduling, followed by a confirmation email or text 48 hours before your appointment.

• For email confirmations, click the “CONFIRM” button in the email.
• For text confirmations, reply with “Yes”.

Unconfirmed appointments may be subject to cancellation.

Scheduling Guidelines:

We recommend booking in advance to secure your preferred appointment times.

Female clients are advised to consider their menstrual cycle when scheduling. We provide services to clients on their period, so this is not a valid reason for last-minute cancellations. Please schedule mindfully.

Late Arrivals:

We strive to accommodate late arrivals, but note that we may be unable to serve clients over 5 minutes late due to our tight scheduling. Consider traffic, parking, and other delays when planning your visit. Particularly for our Irvine location, allow extra time for parking during lunch hours (11:30 am – 1 pm).

Late clients may have to accept a modified service or reschedule.

Smooth Packs Policy:

Smooth Packs have been replaced with Memberships and we will no longer be selling Smooth Packs effect 2024. Any remaining Smooth Pack you may have on your account is still active and still follows our Smooth Packs agreements listed here. Packs are non-transferable. You can cancel your Smooth Pack within 60 days of purchase, subject to a $50 cancellation fee. Services used from the Smooth Pack will be charged at full price. Smooth Packs are valid at any Bare location and expire 1 year from the purchase date. They are not interchangeable with other services.

Consistent Pricing Structure:

Our pricing is fixed and does not vary based on custom requests or the amount of hair. This ensures consistent, high-quality service for all clients.

Promotions and Special Offers:

We occasionally offer special deals. Except for our ‘buy 6 get 1 free’ offer, all promotional packs expire 6 months from the purchase date. Cancellations within 60 days of purchase will be charged for services already used, with the remaining balance available for future services or products.

Gift Cards:

Available at all Bare locations, gift cards can be used for services, products, and packages. All sales of gift cards are final.

Intimate Service Disclaimer:

Please click HERE to read.

Memberships Agreement Rundown